BOX NOW – International logistics platform

Item: Ackee
Author: Tomáš Kočka

Year: 2019 – present

Client: EMMA Capital

INTRODUCTIONSolution for the constantly growing world of e‑commerce

EMMA Capital is a Czech investment group with its capital surpassing 1 billion euros. Within its mission to develop foreign markets, the company decided to launch the service BoxNow and selected us as a partner to build the biggest network of automated boxes for delivering packages in Greece and its neighboring countries.

OutputsUXDesignWeb appAndroid appBackendTesting

CategoryDelivery

Awards

CHALLENGELogistics platform from scratch

To build a complete system for a logistics platform of a newly emerging service in a short time? No problem. We love ambitious projects, so we did not get discouraged by its scope, the necessity to synchronize with the supplier of the control firmware for the boxes or the unexpected delay of their delivery.

SOLUTIONThousands of automated boxes and satisfied clients

Thanks to our rich experience in logistics and the digitization of processes, we managed to develop an extensive backend system for the administration of partners and operation of all the distribution chains – from warehouse software to delivery and tracking packages around Athens to the back office and operational support of a quickly evolving service. We focused on processes being as easy as possible for e-shops, couriers, customers, and the client. Everything is in record time and in exemplary agile development.

PRAXISApps for drivers, warehouse staff, partners and customers

It started with the backend, but it doesn't stop there. We've added a mobile app for customers to our driver and warehouse app, internal CMS, and partner web portal, and we're regularly enhancing the entire BOX NOW platform with new features for a more efficient delivery process. In addition, we also operate the logistics solution for tracking parcels, whose volumes are steadily increasing and averaging tens of thousands of shipments per day. All this already in four European countries: Greece, Croatia, Bulgaria and Cyprus.

“Thanks to Ackee and its logistics solution, we can send parcels across all distribution channels - from e-shops to delivery boxes, interim storage facilities and particular addresses. We appreciated the flexible approach within agile development and our customers appreciate the speed and comfort of using our service.”